How can I accept international credit cards? Zip code keeps declining.

[Buckles5]

I live in US, my customer lives in Canada. I've entered all her info correctly. But it keeps saying declined verify zipcode.. which I have 5 times.

[MoveinStyle]

How to enter my postal code (Canadian) when only zip codes are allowed when I activate my account? 

[Joe]

Hi there, @MoveinStyle 👋 Thanks for reaching out to us here on the Seller Community! Happy to have you join us! Welcome. 

I've gone ahead and merged your post into an existing thread of Sellers who were also having issues with Canadian based activation and transactions. One quick check - can you confirm you are on the Canadian version of the Square site? - this can sometimes alter activation requirements. Just to be sure, I will link it here. 

I would also take a look at these helpful troubleshooting steps for activation. They should be able to assist in troubleshooting the issue for you. 

Let me know if that gets you where you need to be! I want to make sure this gets solved for you. 

[IMMUNOTECMHZ]

This reply created from merging an existing thread: "ZIP CODE" The author has been notified via email.

Cómo aceptar una tarjeta de crédito de Colombia si NO tienen ZIP CODE. 

Gracias. 

How I can accept Colombian Credit Card If they don’t have Zip Codes. 

Tks. 

[azshops]

Keyed or phone order with international customers

[Joe]

Hi there, @azshops - is there a specific question you have in regards to declined cards? I want to make sure you are taken care of! 

[guruycsws]

I have several non usa customers from Canada and Switzerland, but having trouble inputing the mail code from England.  Any clues?

[JustinC]

@guruycsws. thanks for posting! Assuming you're having trouble entering the postal code for manual entry, try entering 5 zeros. That trick usually works for accepting international cards. 

Hopefully this helps

[Captoz]

I have tried all 00000's ,  front leading zeros, post ending zeros  and no luck.

[Captoz]

Customer address is in:

Somerset West   Postal Code 7130

WPT47699

South Africa

I have tried:

07130

71300

47699

and they all fail.

Please advise.

Thanks

Ozzy

[emco]

I am looking to work with a client in France and I am in the U.S and wondering if this is possible.  The conversation made it a little more confusing.  I would still be sending the payment from the U.S so would that work?

[Kassi_]

Welcome to the Community, @emco - 

Yes, you would be able to process international payments for your client in France. Check out this Support Article with the steps on how to get that accomplished. 

Please let me know if you have any other questions.