- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Could the Announcements, How to’s, FAQ etc that don’t really need ‘answers’ be filtered out of the Unanswered Topics list so it just shows actual questions.
- Labels:
-
Seller Community
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi @tonydow, thank you for your feedback! This will definitely be a useful feature to have -- I'll flag this with our developers to see if there is a way to implement this.
Community Engagement Program Manager, Square
Have a burning question to ask in our Question of the Week? Share it with us!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hello @tonydow! I wanted to let you know that we were able to remove posts authored by the team at Square from the Unanswered questions preview on the homepage:
However, when you click the link to 'See All' (just below this preview), you will still see posts by the team as well as posts by other sellers. We'll keep working on a way to filter out all of our posts from that section but for now I hope this is a helpful improvement. Thanks again for raising this!
Seller Community Manager
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
@Helen - that's a nice move 👍🏻
It would be good to be able to mark a topic as answered or even the original post as it's own best answer - as some posts aren't questions but updates/information in themselves that don't need to be answered.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Yep! We were thinking of that as a workaround in the meantime - so if you see FAQ posts with a Best Answer by same author - that's why. ⭐
Seller Community Manager
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content