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How to make the community aware of fraudulent disputes

Have repaired and remodeled a customer 3 apartment house now they are disputing all payments since march. Basically closed down my business. Help!!

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Square Community Moderator

Hi there, @Onecall,

 

While we don't have access to account specifics from the Community, we would recommend checking your emails for an email from our Account Services team as they typically reach out there and can direct you accordingly.

Ellie
Community Moderator, Square
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Square Champion

Did you have them sign any contracts? Did you take before and after photos? Do you have any written communications via email or texts? Submit everything. 

If the claims are approved by their credit card company you may have to take them to small claims court. Remember Square is just the middle man here. 

My Girlfriend's Wardrobe est. 2012

Preston & jayne est. 2023


Downtown York Pa


Square user since 2012
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