reberhardt
12-21-2023
06:31 PM
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Is there a way to attach a payment to a customer that I added after I accepted the payment?
I accepted my first payment using Tap to Pay from a customer at their home. I wasn't aware that I would be given the option to assign the payment to a customer so I figured that I would enter the customer information once I left her house. When I got out to my truck, the option was gone so now the app shows the transaction with an unknown name. Is there anyway I can choose the transaction and assign it to my customer?
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JK_Fiber_Art
12-22-2023
01:00 PM
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Hi Reberhardt,
I believe that once a transaction has been submitted or processed, the details cannot be updated and/or changed. Perhaps others here can provide some advice but, in my experience, once processed - it is what it is.
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