How to configure Fulfillment for Service Sales

[Cotal]

I created my first order in Square which was very easy. 

The "Fulfillment" box is mandatory and does not appear to have an option for a service sale.

In order to create the order I just pretend the item has been shipped and picked up, but is there a better way to represent a service sale?

[BernadetteA]

Thanks for reaching out, @Cotal and Welcome to the Seller Community! 

Just to confirm, are you making the orders through the Square dashboard, or the Square Online dashboard? 

[Cotal]

Not sure Bernadette.

Am using Square via a Virtual Terminal session via a browser on my PC, not on a phone. 

[_Violet]

Hi @Cotal -  Violet here, following up for @BernadetteA. It looks like you still need help with this, so I kept the ball rolling on your inquiry.

It sounds like you are processing payments through the Virtual Terminal on your Dashboard vs managing Online Orders through Square Online. I did a test on the Virtual Terminal and was able to select "charge" after adding an item/price to the checkout without having to complete the "fulfillment details" section.

If you are seeing differently on your end, could you please share a screenshot of any errors messages?

Thank you 🙂