troubles with my bluetooth printer

[cperrine]

Hi

my bluetooth printers disconnect regularly.

I can't no more print tickets or open the cashdrawer

[Lou8 · Accepted solution]

Hi @cperrine , thanks for posting on the Community 👋.

I'm sorry to hear you're having issues with your printer. I'd be happy to help; can you confirm the brand/model of your printer as well as the Square hardware or device you use?

In the meantime, you can refer to this support article to try some troubleshooting steps.