Why am I charged 30 cents for each item in a transaction?

[ldoving]

We are getting ready to launch our online store.  I did a test purchase ($33) of:

• 1 item that is to be shipped ($28) + 
• 1 item that is a donation ($5)

The fee should be ($28 + $5) x 2.9% + $0.30 = $1.26

But we were charged $1.56, meaning we were charged $0.30 two times.

Please advise why this happened, when we should be charged $0.30 per transaction -- NOT item.

[VanKalkerFarms]

I have not seen that before as it is a per transaction fee.  can you grab a screenshot of the transaction details in square where it shows fees?  only thing I can think off the top of my head is a donation is run as a separate transaction from a purchase.  but I'd have to see how that is on the transaction details.

[ldoving]

How do I upload a screenshot?  I see only "insert code" and "insert/edit link."

[ldoving]

Our items are listed as "shipping.

However, the Donation item is listed as "electronic."

So we have 2 different shipping methods. 

I've changed the "Donation" to a "shipping," so now ALL items are all the same "Delivery Method."  I will have my co-leader make the purchase and see if this makes a difference.

[ldoving]

OK, that was the issue.  Two different shipping methods, even though one transaction, cost 2 transaction fees.