x

What did you guys do to your mobile online dashboard?

This is all I see.  Flipping the phone horizontal helps some but this is ridiculous.Screenshot_20190716-105858_Samsung Internet.jpg

 

1,316 Views
Message 1 of 6
Report
5 REPLIES 5

Looks like your phone is pulling the desktop version and not the mobile.  Might close the page and close your browser app and try it again.  What phone are you using?

 

1,307 Views
Message 2 of 6
Report

Most definitely is not the desktop version.  I am using the galaxy s10+.  It was working last night just fine.  Tried both browsers too.  Refreshed my cache and it still does it.

1,303 Views
Message 3 of 6
Report

@RHatch 

 

Now I'm getting this.  So definitely not me.Screenshot_20190716-132442_Chrome.jpg

 

1,301 Views
Message 4 of 6
Report

Looks like updates or issues I am seeing it on the destop version as well.  

1,297 Views
Message 5 of 6
Report
Admin

Hello @TakeNBakePizza @RHatch! There is a new layout to the online Square Dashboard and what you're seeing is the new mobile version.

 

There should be an X in the upper left so you can 'dismiss' the tiles, and you definitely shouldn't see the "Oh no" screen, I'm sorry! Are you still seeing that screen today or are you still not able to fully see the Dashboard from your phone? If you are still having issues can you reply with the name of the two browsers you tried to view the Dashboard? I'll escalate this for you! 

️ Helen
Seller Community Manager

1,215 Views
Message 6 of 6
Report