This could be happening for a couple of reasons @Wishboneblessin, so I recommend checking the following:
- Make sure you've signed into the Dashboard using your account email. If you have multiple accounts, click Sign Out in the upper left and sign back in using another email address.
- From the Invoices tab, check the date selector is showing the correct date/date range. This will default to 'today's' date but if you click on the date you can see more options like This Year, This Month and so on.
- Troubleshoot the Square Dashboard: These steps should resolve any issues such as pages not loading or information not displaying correctly.
Of course, if you're using the Point of Sale app, these troubleshooting steps should help!
If you are still having trouble viewing your invoices, please contact our Support team directly who can investigate this further!
️ Helen
Seller Community Manager
