x

Do I receive a message when a customer books an appointment on my website?

A customer booked an appointment on my website but I never received a message or an alert on my phone or email address, so I missed the appointment. I logged in to my square account and noticed the appointment notifications, but it was too late

1,571 Views
Message 1 of 3
Report
2 REPLIES 2

Yeah, I'd like to see a feature like this as well.

 

I'd like an option to turn on a SMS reminder that gets sent to me at some specified time before the appointment. If I got a text reminder at the same time the client does, that would work too.

1,548 Views
Message 2 of 3
Report

Maybe check your notification settings?  I just set up Appointments yesterday with the feature that I must approve all requested appointments and did the initial test appointment with myself -- I received a text notification of it immediately and an email notification a few minutes later.  I had a friend book a test appointment as well and had the same notification results.

1,538 Views
Message 3 of 3
Report