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Customer profiles with Invoices(??)

In two weeks we lost our customer's items bought on their account. If we wanted to see what a customer bought, checking past receipts would crash our POS. 

 

Today the customer profiles were updated but to show invoices now. All our customers have the invoice category on their profile. We have never created an invoice before for any customer.

 

I have no option to remove it and I lost all their previous bought items.

 

Can someone please help us understand why we have invoices on our customer profiles? I can't imagine a restaurant seeing that lol

 

Let us choose to turn that feature on rather than push it on EVERY SINGLE customer profile on the POS. 

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Admin

@smokinparadise1 Thanks for letting us know. We've got this issue escalated and included this new info on the ticket. As soon as we hear back from our engineering team I'll get back with you here. Really appreciate your patience! 

nika
Beta Community Manager, Square
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@smokinparadise1 Do you have screenshots you can DM me that show invoices under the customer profiles instead of purchase history? Even better- can you send a video of you navigating to a customer profile that shows just invoices without any other option to choose from?

nika
Beta Community Manager, Square
Join the Beta Community
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