aplusrx1
04-27-2023
08:39 PM
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Cannot verify account due to australian address
I cannot verify my account because the default state is in Australia and I am in the U.S. My account location address is correct but when I try to verify the address I cannot choose U.S therefore the verification failed.
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JJ_
04-29-2023
02:44 PM
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Hey there @aplusrx1
Firstly, welcome to the Seller Community, and sorry to hear that you're here because you've run into trouble. For some reason, it looks like your account was created on our Australian database.
If you haven't already, your best bet is to get in touch with us directly so that a member of our Support team can help you get setup on a new account in the correct country. When you have a moment, please reach out directly by logging into your Square account and heading here.
JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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