Anyone have any issues getting a refund for a canceled subscription?

[JordynWarren92]

I canceled my free trial of square texting plus almost an hour after signing up for it. I canceled over the phone speaking to a live person. They are still charging me (twice now.) After saying they'd refund, they instead charged me again and I can't get anyone to help me. Has anyone dealt with this? I'm starting to look into other booking platforms since the customer service is so bad now.

[Candlestore]

@JordynWarren92 ;

Go here on a computer : https://app.squareup.com/dashboard/account 

The on the left side menu there is a Line titled Pricing & Subscriptions

From the main dashborad you would select Account and Settings > then the Pricing and Subscriptions.  

You can then click on Manage and then Unsubscribe so you can do this yourself.

Since I do not work for Square I am not sure how to assist you farther with getting a refund from Square besides calling support which is in my signature line below.