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Square

Instantly collect post-purchase customer feedback with Delighted!

Check out our Partner, Delighted!

 

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Welcome to another installment of Partner Spotlight. Millions of sellers use the Square App Marketplace to discover and install apps that they rely on daily to run their businesses.

 

In this post we meet Delighted. Delighted is a self-serve experience management platform that helps business owners collect and analyze feedback across the customer and employee lifecycle with customizable survey templates, multi-channel delivery, and robust reporting.



Business Name: Delighted 

 

Tell us about your app and what it does for sellers.

The Delighted + Square integration enables merchants to automatically trigger surveys and collect critical customer feedback following in-person or online transactions. That's just the start! 

 

Delighted also helps analyze all that feedback with AI-driven analytics and realtime reporting - surfacing previously hidden customer insights. Act on the feedback with out-of-box integrations (e.g. Zendesk, Salesforce, etc.), publish feedback publicly, and much more.

 

What is the number one reason for Square sellers to use Delighted?

Delighted helps Square sellers automatically collect and act on customer feedback.

 

How can sellers get started with Delighted?

Getting started with Delighted's Square integration is quick and easy! Simply sign up for a free trial, using this sign-up link, and then head to our integrations page to set up your Square integration. It takes about 2 minutes from start to finish!

Check them out on the Square App Marketplace.

 

How much does Delighted cost for sellers?

Our integration offers a free version and additional tiers and features. Premium plans start at $2,688 per year. Check out full pricing details here

 

We’re also offering an exclusive limited time discount to Square Merchants - 50% off our Premium or Premium Plus plan. Contact hello@delighted.com if you’re interested in taking advantage of this discount.

 

Thank you Delighted for participating in Partner Spotlight! We appreciate everything you do!

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Very exciting to have post-purchase surveying connected to Square! 

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will this work on the square register?

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@Rgwjr0455Yes, the integration works for Square register. The key is making sure you’re passing Delighted an email. If possible, Delighted recommends having a customer profile for folks with Square’s Customer Manager. Or, alternatively, if they are in the customer directory with their email as part of the profile it will be work as well.

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