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Unanswered Questions

Hello, Seller Community:Every month, our store reviews the data from Square's inventory sell-through and cost of goods sold reports to get a better sense of our...

6 - Contributor
Posted Friday in Square for Retail
0 Replies

I cannot figure out how to hide some variations online. I have more items available in person than online. I am really not sure if I was supposed to use modifi...

7 - Protege
Posted Friday in Square Online
0 Replies

I have a digital item that still includes the customer's shipping address when checking out via the Payment Link.This guide says "By default, shipping informati...

5 - Supporter
Posted Thursday in Troubleshooting
0 Replies

I sent an invoice with a deposit.The deposit was made a few months ago. The client tried to go and pay the remainder, for some reason her card got declined and ...

5 - Supporter
Posted Thursday in Troubleshooting
0 Replies

Despite setting the permissions for our employees to be able to "back out of customer-facing payment screen" the POS is still requiring a manager PIN to back ou...

5 - Supporter
Posted Thursday in Square for Retail
0 Replies

I have a lot a slot tomorrow But app show full booked tomorrow to Sunday

5 - Supporter
Posted Thursday in Square Appointments
0 Replies

While I was filling out the form, I accidentally entered my surname twice, which caused the form to fail the review. Could you please help me it manually? Thank...

5 - Supporter
Posted Thursday in Square Checking
0 Replies

Hello-I am trying to see what different themes for our restaurants website. I am super confused because when I go to my square online on the right hand side it ...

8 - Enthusiast
Posted Thursday in Square Online
0 Replies

I am not able to connect/attach a Contractthrough the Estimates tab. Its available but it'snot allowing us to attach the Contract. I see alist of contracts but ...

5 - Supporter
Posted Thursday in Square Contracts
0 Replies

I haven't checked on my weebly website in a while, I want to edit it but I do not see a launch website button - all I see is Square stuff and I do not need squa...

651
5 - Supporter
Posted Thursday in Troubleshooting
0 Replies

I created a coupon code ("THANKS10") for my site in the "Marketing" area viahttps://app.squareup.com/dashboard/customers/marketing/couponsand it does not work o...

5 - Supporter
Posted Thursday in Square Online
0 Replies

Has Square been glitching as much for anyone else as me? I've been having endless problems with it that I didn't have before.For instance, with appointments, no...

7 - Protege
Posted Thursday in Square Appointments
0 Replies

I have been having a huge issue with any items I add or updates I make to my items not syncing over to the website. I have triple checked everything from the lo...

5 - Supporter
Posted Thursday in Square Online
0 Replies

Good afternoon! The business I work for is in the process of opening shipping channels up for our online store. We're subscribed to the Premium version of Onlin...

5 - Supporter
Posted Thursday in Square Online
0 Replies

Does anyone know how to correct this? If I even can.On all my products where I have two or more options set to create variants my online site continues to show ...

5 - Supporter
Posted Thursday in Square for Retail
0 Replies

I have an open ticket item for several days now with SQUARE support regarding prep times on certain items in my square online store NOT WORKING! Is anyone else ...

6 - Contributor
Posted Thursday in Square Online
0 Replies

When customers complete a purchase on my Square Online site, they are sent a receipt/confirmation email detailing their purchase. The email address this message...

5 - Supporter
Posted Wednesday in Square Online
0 Replies

Backstory - For 18 months I have been exporting the inventory reports from the retail side, and finding items that was missing the SEO title and Description. Th...

6 - Contributor
Posted Wednesday in Square for Retail
0 Replies

When checking out a client who has purchased a Package, on the Appointments and/or POS apps, there is no way to redeem the package.The video instructions do not...

8 - Enthusiast
Posted Tuesday in Square Appointments
0 Replies