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Unanswered Questions

I am trying to enter a manual payment as customer provided cc number over the phone. The field for the cc number is provided but not the cv, expiration date or ...

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Posted 08-11-2017 in Troubleshooting
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I'm a smoothies catering business. I want to setup an online form on my website that lets customers select items, date, time, etc. and order. Is there a way to ...

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Posted 08-10-2017 in Square for Restaurants
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Employee added. Activated. Timecards done. Her time doesn't show up for the last two weeks. This is the second pay cycle since beginning square payroll and the ...

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Posted 08-01-2017 in Square for Retail
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Re: Payroll. It appears employee must be direct deposit for them to access payroll stub info?

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Posted 07-27-2017 in Troubleshooting
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I am returning My equipment through the warranty and in the email it says to return everything including cords. I lost the charging cord. How will this affect m...

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Posted 07-27-2017 in Troubleshooting
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I created a draft invoice to send to a client, but I decided to utilize Dubsado instead to send it out. I deleted the invoice but the total still shows in my dr...

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Posted 07-26-2017 in Troubleshooting
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I send invoices to my clients and they pay online. Is there a way to set up a discount code that they will be able to enter at the time of payment?For example, ...

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Posted 07-24-2017 in Troubleshooting
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I own a secondhand retail business, is there a way to store info of person you buy from per city and police business ordinaces. Every item that we purchase need...

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Posted 07-22-2017 in Square for Retail
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When using the amount tendered on the touch screen, you have to tap it two or three times. It seems slower than other POS systems I've used. Is anyone else expe...

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Posted 07-18-2017 in Troubleshooting
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Hi, I have just started setup ofSquare and also activated my Square Retail trial. I am having trouble importing my cost of goods ? I kept getting a lot of inte...

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Posted 07-18-2017 in Troubleshooting
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Hi, a little problem that happened a month ago or so, got fixed by square engineering folks (or so I assume), and is now happeneing again. When I look for repo...

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Posted 07-15-2017 in Troubleshooting
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We just purchased the TSP143LAN printer for our new store and are having connetkion issues. The printer is connected directly to the router using the provided E...

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Posted 07-09-2017 in Troubleshooting
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I recently got a second iPad for my business. The first is correctly named "iPad 1". However, my new iPad is named "iPad 2" in the device settings but displays ...

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Posted 07-09-2017 in Troubleshooting
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I am having trouble with the promo codes working on our online store. I have the toggle on for active on the online store, and I've tried multiple browsers, and...

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Posted 07-06-2017 in Troubleshooting
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How do i get employee name back on thetransaction notification email? It stopped appearing on 6 22 ... did they really make changes and not tell us?

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Posted 07-04-2017 in Troubleshooting
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I have tried everything from different computers to different tablets to get my appointment history to export and it just hangs up and times out on every devise...

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Posted 07-02-2017 in Troubleshooting
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Does anyone know of an articulating or swing-out base available for the Square Stand that I could use on my Food Truck window t...

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Posted 07-01-2017 in Square for Restaurants
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Is it possible to set up a direct payment link (allowing multiple choices an discount codes) and then sed a customised automatic confirmation email?

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Posted 06-30-2017 in Troubleshooting
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None of my customers have received their stars for 3 days now. How do I correct this? Also the cash back (change amount) isn't showing up after a sale is closed...

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Posted 06-30-2017 in Troubleshooting
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request and pay tabs not working on my android or ,my iphone

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Posted 06-28-2017 in Troubleshooting
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