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Unanswered Questions

All,We are setting up Square Online for first time. Our Square is Square for Retail, but we do some food. Historically we have taken orders over the phone or in...

5 - Supporter
Posted Saturday in Square Online
0 Replies

I am suddenly getting a lot of abandon carts. I've had none in the past 3 months until this week, when I've had 9.Is there a way to check if something is wrong ...

6 - Contributor
Posted Saturday in Troubleshooting
0 Replies

Those that enter weight based items for your online store… how can you do this with the variations. We sell meat and each item is a different weight. However it...

5 - Supporter
Posted Saturday in Square Online
0 Replies

Set up online event ticket sales. Everything looked good and I tested through to cart before payment. Now getting feedback that on payment, customers getting er...

5 - Supporter
Posted Saturday in Square Online
0 Replies

My site is for a car club. We have a number of contacts which I have listed individually with their email. Is it possible to set up a dropdown list of names and...

5 - Supporter
Posted Saturday in Customer Directory
0 Replies

The Ai Assistant has the capability to respond to questions and send a booking link option in app. It pops up like sending the payment link. Why is this not an ...

5 - Supporter
Posted Saturday in Square Appointments
0 Replies

In October of 2024 I hired who I thought was a friend and former co worker of mine. I had known her for years. I was never given the impression she was a fraud ...

5 - Supporter
Posted Saturday in Square Staff and Payroll
0 Replies

I note that GMC data is not showing Price & Availability on almost all products.I have raised this issue with both Square Online & Google Merchant Support.Squar...

6 - Contributor
Posted Friday in Square Online
0 Replies

Essential task section of the setup won’t let me skip steps 3 and 5.i dont want to create items or services I dont need inventory features I can’t take payments...

5 - Supporter
Posted Friday in Square Point of Sale
0 Replies

I'm trying to figure out how to edit the "How to Get It" text for the Pickup option that shows in the Shopping Cart. I see that the banner is "message-container...

5 - Supporter
Posted Friday in Square Online
0 Replies

I created my free weebly account for Square Sales Shop. It shows my items unavailable for sales or to purchase. I checked all my settings and see nothing wrong....

5 - Supporter
Posted a week ago in Square for Retail
0 Replies

Hi fellow Square for Restaurant users.I have 2-seater tables in my floor that can be joined together to make it a 4-seater table, quite common in a lot of the r...

5 - Supporter
Posted a week ago in Square for Restaurants
0 Replies

I can looking to add some personalization to our emails and would like to know how we can insert replacement tokens that correspond to the customer fields.IE. G...

7 - Protege
Posted a week ago in Square Marketing
0 Replies

I'm looking for a way to create a group of customer records to send out Event Sponsorship requests however I want to only send one email per Company and have it...

7 - Protege
Posted a week ago in Square Marketing
0 Replies

What happen to adding a link in our item descriptions?

7 - Protege
Posted a week ago in Square Online
0 Replies

HiI have an update plan with Weebly and trying to activate my SSL and this message is showing for the three days;"SSL certificate is being configured. Check bac...

5 - Supporter
Posted a week ago in Troubleshooting
0 Replies

To start the OAuth flow for a sandbox account, first launch the seller test account from the Develop.

5 - Supporter
Posted a week ago in Square Point of Sale
0 Replies

Hi! I’m building a catering ordering page and need help setting up a minimum order quantity for certain items. My items are configured as pieces. For example:Al...

8 - Enthusiast
Posted a week ago in Square Online
0 Replies

I went through and color coded all my services online for my calendar. Does it not sync to the square appointments app?

5 - Supporter
Posted a week ago in Square Appointments
0 Replies

Hi, is it possible to have only one of your locations automatically send money to your square savings account. I have my personal location, which I like to send...

5 - Supporter
Posted a week ago in Troubleshooting
0 Replies