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Unanswered Questions

Every time I try to set the MX records in Weebly it doesn't save. I am just trying to point email to Google Workspace email account. Domain is through Weebly/Sq...

5 - Supporter
Posted Thursday in Troubleshooting
0 Replies

Hello - I had a customer pay an invoice via cashapp; however, it does not show on my end as having been paid. Within her cashapp she has a message that says, "W...

5 - Supporter
Posted Thursday in Square Invoices
0 Replies

How can I integrate Square into my website to publicly manage and generate invoices for my clients, allowing them to view, pay, and track their invoices seamles...

5 - Supporter
Posted Thursday in Square Invoices
0 Replies

In Square Online, my store carries cell phone cases. Each case design is a single product, and every phone model is listed as a variation. Previously (before th...

5 - Supporter
Posted Wednesday in Square Marketing
0 Replies

Are the servers down? My customer is not being able to my a payment through the payment link.

5 - Supporter
Posted Wednesday in Square Online
0 Replies

Home page, main banner image is no longer responsive. It used to resize correctly from desktop to mobile and my preview shows it correctly, but when I hit save ...

8 - Enthusiast
Posted Wednesday in Square Online
0 Replies

When someone checks out an item I'd like it to either default to a particular pickup location or I'd like to limit the store pickup options to the location that...

5 - Supporter
Posted Wednesday in Square Online
0 Replies

I have an online store for apparel. I am looking to have multiple pickup locations for the online store based on item category. For example, one category is all...

5 - Supporter
Posted Wednesday in Square Online
0 Replies

Where do I find the mailing address of the customer who has purchased my book? Originally Square would email me that address at the time of the sale; no longer.

5 - Supporter
Posted Wednesday in Customer Directory
0 Replies

We just set up all of our automations and so far we've had issues with 2 that have been sent out.1. The one that asked for our customers birthday when opened on...

6 - Contributor
Posted Wednesday in Square Marketing
0 Replies

I am a hairstylist and I use the appointments app for online booking as well as using my phone and/or an ipad in my studio to book through the app. Currently my...

5 - Supporter
Posted Tuesday in Square Appointments
0 Replies

Hi everyone! I'm in a bit of a conundrum here. I just finished a chat with a Square representative and of course, my issue wasn't resolved. Unfortunately, I hav...

5 - Supporter
Posted a week ago in Troubleshooting
0 Replies

I have a customer that would like to switch from paying by card every month to bank draft instead. The customer is having some difficulty with their bank in get...

5 - Supporter
Posted a week ago in Square Invoices
0 Replies

For pickup and delivery orders there is an option called “Large order setting” to limit how many items can be ordered at one time. It helps us avoid surprises l...

6 - Contributor
Posted a week ago in Square Online
0 Replies

is it possible to get an invoice on google calendar based on service date selected?

5 - Supporter
Posted a week ago in Square Invoices
0 Replies

hi! Please help! My last 2 sales have been lost because when they try to add their addresses, they receive’address not supported’ messages.

5 - Supporter
Posted a week ago in Square for Retail
0 Replies

I've looked through the various threads on booking with multiple service providers and have not found an answer.I have my booking set up so that the "allow onli...

5 - Supporter
Posted a week ago in Square Appointments
0 Replies

I have a 'Promote Grow' plan. I lost my 'subscription' functionality when I had to move from PayPal to Square payment processing. Can you please tell me how I c...

5 - Supporter
Posted a week ago in Square Online
0 Replies

The calculation behind synch production charge is a mystery to me as is the calculation for the transfer to the business. Synch production is not outlined in an...

6 - Contributor
Posted a week ago in Square Online
0 Replies

I have several variations of an item. Each of those variations have several images. When someone goes to check out and clicks the dropdown menu to choose the va...

8 - Enthusiast
Posted a week ago in Square Online
0 Replies