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Unanswered Questions

Hi! I have a profile with Square Go. How do you make the platform work for you? Should I be posting in that weekly?

Square Champion
Posted 10-19-2023 in Troubleshooting
0 Replies

I have contacted Square several times starting in June and the last message I received on August indicated someone would contact us. Message is below. I have fo...

6 - Contributor
Posted 10-18-2023 in Square Terminal
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I've set loyalty point expiration to 12 months. I have customers that come in and want to know when their points are expiring. We used to be able to check that ...

7 - Protege
Posted 10-18-2023 in Square Loyalty
0 Replies

Apparently those of us who want smart tip buttons to be based on total check amount and not the discounted amount (after discounts or gift card) have to like an...

8 - Enthusiast
Posted 10-17-2023 in Troubleshooting
0 Replies

Hello,I keep having customers complain about this. If we have automatic discounts on products. It hides the customers ability to see or use their loyalty points...

7 - Protege
Posted 10-12-2023 in Square Online
0 Replies

At Kiosklyy.com We have developed a self-service kiosk solution that seamlessly integrates with Square and are currently seeking Cafe/Restaurant owners keen to ...

5 - Supporter
Posted 10-09-2023 in Square for Restaurants
0 Replies

I rely on the Notes from check out from customers but now they do not show up anymore. I would usually see them under "All orders" > clicking on an order > unde...

5 - Supporter
Posted 10-07-2023 in Troubleshooting
0 Replies

I figured a master cash shift drop that shows all servers and what their drop should be is a pretty standard report but it doesn't look like this is available. ...

5 - Supporter
Posted 10-05-2023 in Square for Restaurants
0 Replies

Hi,It started to happen few months ago.When kitchen printer print online order, it doesn't print same order as we input.For example, when we manually input, it ...

6 - Contributor
Posted 09-25-2023 in Square for Restaurants
0 Replies

If you are upgrading, would you consider donating your used square equipment to a volunteer based non-profit? We are a very busy Community Center looking for an...

5 - Supporter
Posted 09-25-2023 in Troubleshooting
0 Replies

Hi Allston/Boston communities!TeaMoji has space available for vendor collaborations. We have serviced a Chinese standup comedy night and K-pop event vendor coll...

5 - Supporter
Posted 09-24-2023 in Square Online
0 Replies

Is there a way to figure out how Square counts "covers" ?Is it based on items ordered? How does it know the difference between an entree and a side order?Thanks

5 - Supporter
Posted 09-23-2023 in Troubleshooting
0 Replies

So this question is for businesses that Ship AND have more than one Location.SURELY there is someone else with this issue and surely there is a fix -- if not we...

7 - Protege
Posted 09-18-2023 in Square Online
0 Replies

Hi,I cannot figure out what's happening with the try the square online website button on Weebly. It won't transfer anything over to start my page. Anyone know h...

5 - Supporter
Posted 09-15-2023 in Troubleshooting
0 Replies

I have been asked by my CPA to provide him with a completed copy of each of the two PPP Loan Forgiveness applications? I have tried every available means to rea...

5 - Supporter
Posted 09-14-2023 in Square Staff and Payroll
0 Replies

Ive been away from using my booking site system for a year. I didn’t disable it , I just didn’t send people there anymore.But recently I sent a guest there to b...

5 - Supporter
Posted 09-14-2023 in Square Appointments
0 Replies

First pic is the header when it loads normally from simply navigating to the website (www.royaltontravel.com) as it should be, white font, transparent backgroun...

5 - Supporter
Posted 09-08-2023 in Troubleshooting
0 Replies

I've gone through all the videos and set up my subscriptions the way they say to do, but when I test it out and purchase a subscription using a link, it is only...

5 - Supporter
Posted 09-08-2023 in Troubleshooting
0 Replies

During yesterday's outage I took a couple of off line C/C payments. Square was acting as if I was not connected to the Internet (I really was, but Square itself...

5 - Supporter
Posted 09-08-2023 in Square Terminal
0 Replies

We use two Square registers with two ethernet connected sticky ticket printer that we purchased from Square. The sticky ticket printer prints out one ticket at ...

7 - Protege
Posted 09-07-2023 in Square Register
0 Replies