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Unanswered Questions

Is there a way to get the notification time changed on auto late fee’s. My customers are not happy about getting a text at midnight saying a late fee has been a...

5 - Supporter
Posted yesterday in Square Invoices
0 Replies

I like to use Square Online store to sell my products as a preorder. The day before I would go to Online > Orders > an individually enter every transaction to s...

7 - Protege
Posted yesterday in Square Online
0 Replies

Two issues with images at the variation level.1. I've added two images, one is marked as "Primary". For some variations, the second image shows up first. I' ve ...

8 - Enthusiast
Posted yesterday in Square Online
0 Replies

I have a Weebly website and I'm trying to place videos. When I put a video on a page, it takes up the entire width of the page, with no way of puting videos nex...

6 - Contributor
Posted yesterday in Troubleshooting
0 Replies

I have items I pre-sold and collected payment for that I now want to enter into inventory. I am unsure if I should enter only the amount of items available for ...

5 - Supporter
Posted yesterday in Square for Retail
0 Replies

I charged a card, along with several others at the same time, and all of them made it to the balance that was deposited except one. It is nowhere in the balance...

5 - Supporter
Posted yesterday in Square Invoices
0 Replies

No matter what I do, when I create a subscription plan payment link, it keeps saying that "something went wrong." I looked at every possible guide there is, and...

5 - Supporter
Posted yesterday in Troubleshooting
0 Replies

Hello and thank you for your attention and help.I would like to be able to collect email addresses at the landing page of my online store. All the information I...

5 - Supporter
Posted Sunday in Square Marketing
0 Replies

I am a restaurant owner and today I first enrolled the premium online website add-on to use one the the themes provided by Square. After purchase and theme sele...

5 - Supporter
Posted Sunday in Square Online
0 Replies

Since square has yet to realize the importance of Dynamic Bundles, my options are manually discount things each time or create a discount. I offer a specific bu...

5 - Supporter
Posted Sunday in Square Point of Sale
0 Replies

Client has paid the outlined deposit for an invoice directly into my bank account, and I cannot reconciliate that through the system, like I could do when the i...

8 - Enthusiast
Posted Sunday in Square Invoices
0 Replies

I just sent a marketing campaign and the sender name was misspelled. It is also misspelled in the footer of the campaign. Neither of these showed up in the prev...

5 - Supporter
Posted Sunday in Troubleshooting
0 Replies

I am at a loss! its the holiday week. New website, online shop and site and POS all through square. 4 days on phone with the useless tech support. My webiste co...

5 - Supporter
Posted Sunday in Square Online
0 Replies

Hello, I am having trouble with my Invoice Summary. I cannot find anywhere how to change what it says. It's not in the item description, and I can't find it any...

5 - Supporter
Posted Sunday in Square Invoices
0 Replies

I can't figure out how to print my clients appointments so they have them written down on paper

5 - Supporter
Posted Sunday in Square Appointments
0 Replies

I have like almost $400 in reserves. And I just choose not to use square anymore. How do I get my money? I closed out the account but it says I can't access my ...

5 - Supporter
Posted Sunday in Square Checking
0 Replies

I sell jewelry through my Square site. Several things I'd love tips on:* Is there any way to add the primary picture to the Excel export?* Is there anyway to ha...

JKO
8 - Enthusiast
Posted Sunday in Square Online
0 Replies

hi . how do i add my bank account and make my account active ? thanks

5 - Supporter
Posted Sunday in Square Checking
0 Replies

I have both Pickup and Delivery enabled and saved under “Fulfillment” for my Square Online. Everytime I create a new item only pickup is saved and I have to man...

5 - Supporter
Posted Sunday in Square Online
0 Replies

I have been havign some issues with items on my online store. On some item pages, there is no option to change the pickup location, resulting in lost sales. I h...

8 - Enthusiast
Posted Sunday in Square Online
0 Replies