Incomplete order

[Daybreakdesigns]

I had a customer message me and tell me my site wouldn't let her complete her order.

Did I do something wrong when I set up my site? Any advise please 

[willowsky]

Did it happen when she was entering address by chance?

[JJ_]

Hey there @Daybreakdesigns 

I would like to look into this case for you. When you have a moment could you share a bit of context? details or a screenshot of the error might be helpful. Also, has this been reported by one of your customers only?