Rhinestones
03-16-2019
05:22 AM
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sales tax problem
I have my sales tax for NC set to automatically calculate. The correct sales tax charge should be 6.75% for my county. Yet the calculator charges 7%. Any advice on how to correct this?
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5 REPLIES 5
Bernadette3
03-16-2019
06:32 PM
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What is the name of the county, @Rhinestones?
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Rhinestones
03-17-2019
05:36 AM
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Forsyth County
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Adam7
03-17-2019
12:15 PM
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Thanks, @Rhinestones. If you haven't yet, can submit a ticket to our customer success team? If the calculator isn't getting the rate appropriate for your county they can escalate it to our engineers to fix.
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Rhinestones
03-17-2019
03:12 PM
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Thank you, Adam. I have done so.
Adam7
03-18-2019
08:25 AM
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Thanks for doing that! You should hear back soon from our team.
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