refund

[weeblyartsystem]

If i purchased the business subscription for 1 year and decided to permanently delete the website after a month of using, will i be able to refund the payment?

[Angelique11]

Hi Adam! I would like a refund for two websites i created two days ago. Both had 1 year subscriptions and both have been permanently deleted. I would also like to cancel the domains and get a refund for them as well. My email is angeliqueishk@gmail.com .

[Bernadette3]

Hi @Angelique1 I t looks like a chat rep was able to help you out with that earlier. Let us know if you have any other questions. 

[EA001]

Hi

I would like to receive a refund for the A$607.20 charge on Oct 1, for my weebly Pro site.

Can you please advise me once this has been completed.

Thanks

---

@Adam wrote:

Hey @weeblyartsystem! We have a 30-day refund guarantee, so as long as you contact us within that time you can get a refund.

---

[Adam7]

I'm assuming you mean September 1st, right? I refunded the charge of that amount back to you and remove the associated service. You should see that back in your account in a couple business days.

[emomma_customs]

I have also upgraded my account twice only to find out that I was not pleased with the shipping options provided. Even though i had real time prices, I found that items needed one standard box size and my store had serveral different sized items. Shipping is not accurate. 

I have already canceled from my end thought the site, what do I need to do now?

[Adam7]

Sorry we don't have the shipping controls that you need. Were you looking to keep your domain, @ektseng? Otherwise I can cancel and refund everything back to you.

[emomma_customs]

@Adam, if I could get the full refund back that would be awesome. 

I really appreciate it! 

[Bernadette3]

Hi @ektseng I've refund the hosting charges, but wanted to make sure you are aware that if we refund the domain name charge the domain will still be in our registrar. If you wish to buy it back you can, but you would not be able to register it elsewhere. You also have the option of keeping the domain and pointing it to your new hosting company. 

[emomma_customs]

@Bernadette I would like to keep the domain and have it directed else where, but I am not sure  how do I do that?

[Bernadette3]

You will just need to update the domain to point to the new hosting company. Have you decided where you are going to host/build your site? 

[DanNguyen]

Hi,

I'd like to cancel/refund my business plan, and domain. I deactivated me account. Is this possible?

[LeslieA1]

Hi @DanNguyen We went ahead and refunded your business plan for you. We can refund the domain as well, but you will not be able to register that domain again until after the current registration period is over. If you would like to do that, please let us know so we can refund that as well! 

[DanNguyen1]

Thanks for the refund! Is it possible I reactivate my account? I'm trying to connect my domain to another account.

[LeslieA1]

Hi again @DanNguyen1 ! If you log into the Weebly account again, it will activate the account.  If you need help with the domain, could you submit a new request through the "contact us" button on hc.weebly.com so we can help you out from there? 

[DanNguyen1]

 Hi,

 All the issue were resolved, thanks!

[aaron_chang]

To whom may concern,

Hello. I'm Chang, after consideration I would like to have refund from both of my websites. 

Hope this can be solved and refund ASAP. Please do contact us by arrowmac@ for any problems. Thank you very much.

 

[Bernadette3]

Hi there. Do you have access to the email that begins with idesignmate.idm@

[Glittered]

I have only had my service for 3 days and I am not happy with it. I paid $144 for a year up front. I have cancelled my subscription. Please send me info on how to get a refund at glitteredgoddesstumblers@gmail.com

[Adam7]

Not a problem, @Glittered. I have refunded your services and removed them from your account for you. 

[Eaglelaser]

Looking for a refund as well

[Austin_toney_12]

Hey can I get a refund for my weebly account that was charged today 09/29/2019 for 17.12$ I was just looking at some of my options on a paid service. Thanks!