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Hello, we would like to change the way taxes are displayed on the Cart pop-up.
On the pop-up taxes are displayed below the subtotal with no clarification of taxes being included.This can give the impression of an additional charge where there is none as all listed prices are tax inclusive by default. At the next step during checkout taxes are clearly shown as "Included in price", this is fine but the previous presentation might lead to loss of sales due to false impression.
Is there any way this can be amended?
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Welcome to the Community, @1010A.
Thanks for the suggestion; I don't know if we're planning to update that right now, though I can understand why it might be confusing to see the tax listed out when it's also already included in the item price in the same popup.
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Hi, thanks for the reply.
It's not just confusing, it is damaging as a lot of customers have mentioned that they do not proceed to the checkout phase because they think taxes are added instead of included.
I really do hope you look into this as it is costing us sales!
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