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Shipping Rates changing at checkout for customers
Hello, Not sure if you can help. I am having customers report that they are checking out on my website but cannot get their shipping method to stay (example: European Tracked delivery) but it goes back to default of 0.00 for UK customers only. Hope you can help me out, I did see there were issues. I've recently had to put my shipping costs up slightly, and they are edited (I've double checked). What it means is that I get international purchases but no shipping added, so have to send an invoice manually via paypal for the correct amount.
Best wishes
Matt fossilsforsale.co.uk
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Hi again @ammonitegems. I checked with our team and there's a bug ticket open with our engineers about this. From what I've read it sounds like a fix for this will be out shortly. Thanks for your patience!
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Thanks Adam.
Thanks for getting back, best wishes to you and all at Weebly. Look forward to seeing the fix soon, will be a great help and relief all round I'm sure. Cheers!
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It looks like the fix is out! Let me know if you have any further trouble.