Duffeyjad
10-07-2018
12:08 PM
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Question about Paypal customer refund
I tried to refund a transaction and got this message
"There was an issue automatically processing this refund. The message returned by the payment processor was: You can not do a partial refund on this transaction"
I had marked the transaction as SHIPPED and the order was processed via the customers paypal account.
Any help appreciated.
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Adam7
10-07-2018
01:08 PM
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Sorry to hear that, @Duffeyjad. How old is the order that you are trying to partially refund?
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