x

ORDER NOTIFICATIONS HAS NO ORDER NUMBER

I just started uring the Squareby x Weebly at my bakery.  When customer comes in and pick up, we ususally ask them for an order number (the last 4 digits), but then realized that the text messages Squareup sent them DID NOT COPY ORDER NUMBER!  So customer has to either dig into ther order confirmation email or tell us their names.  We are processing a lot of order each day and when we cannot reference to ORDER NUMBER is very inconvenience.

Can you please copy for info from the order confirmation to the text notification sms?  Thanks!

1,360 Views
Message 1 of 3
Report
2 REPLIES 2
Square Community Moderator

Hi there @jlau

Thanks for joining us here on the seller community. Sorry to hear about the bad experience. We suggest that you post this in our Vote on Features board since providing the last 4 of the order number via text is still a feature request. Stay tuned for any updates.

Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Inicie seción y haga clic en Marcar como "Mejor Respuesta" si mi respuesta contesta su pregunta.
1,344 Views
Message 4 of 3
Report

Just did, hope this can happen SOON....thanks!

1,340 Views
Message 4 of 3
Report