Duplicative contact info

[K_C]

I'm involved with a nonprofit's online shop and we have the paid level where we have our Paypal account connected to our shop. We've noticed go through the purchase process, that its a bit duplicative.

When a user places something in their cart and goes to check out, they have to fill out on our shop page, their name and contact info then they're directed to shipping info, and then to Paypal where they have to input their name, contact info, and card info. Is there a way that if they're a Paypal guest, they don't have to retype this information? Thanks!

[Bernadette3]

Hi @K_C I think this is something that is controlled by Paypal. Unless the user actually logs in the information would not be stored. I don't believe it would be possible to have the content auto populated from our end as a guest due to privacy reasons. I could be wrong, though, and will see if anyone can confirm if this is the checkout flow that is required. 

[K_C]

Thanks.