vajiao
04-14-2020
11:53 AM
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Calculate return shipping label rate
Hello, we have a product that is sent to the user which is sent back to us for analysis. We will include a return label with the product, but need to have the return label price calculated in the shipping cost.
So we need to the shipping calculator during checkout to calculate shipping to the customer + shipping from customer back to us, is there any way to accomplish this?
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Bernadette3
04-15-2020
02:33 PM
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Is it a single product that is shipped at a time? Meaning, whatever is shipped to the customer will return back to you? If so, and assuming the cost would be the same from the recipient back to you, you can adjust the package and handling fee to 100%. This would essentially double the cost of the shipping label allowing you to purchase both.
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