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App does not accept credit card security code

My customer gets bounced off the app when she tries to enter the security cob code of her Amex card. Uses an iPhone. Any help?

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That is security cvv code

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6 REPLIES 6

Best Answer

That is security cvv code

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I'm not sure what you mean by "bounced off the app", @BuffaloZumba. Is this a customer trying to check out on your online store using an iPhone?

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When she tried to enter the cvv code, she was retuned to the store Home page and could not complete the purchase. 

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Ahh, ok. Does that happen immediately when she enters her CVV, or after clicking the next/checkout button?

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Hello, I have the same issue with the payment system, Payment system didn't accept my nanso credit card so I'm a bit confused about what to do. next, can anyone help me? I need help.

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Square

Are you trying to purchase Weebly service for your account, @unme112222? Can you confirm which app you are using? 

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