JavaScript is not working

[lobri]

Hi guys,

Earlier today I disabled JavaScript functions in the browser I'm using (Opera GX) for necessity. Ok, I did what I need and after that I turned it on again.

The problem is now my Weebly is code broken (see img bellow).

I opened the platform in another browser and the issue is happening there too. To be honest I cannot understand why since I already changed JavaScript config to normal condition.

It would be great if someone could help me on this situation.

Thank you in advance,

[BGDPT]

No problem, on the contrary you did well merging all the topics into one, that way saves us all the time changing pages. Now regarding the problem itself, yes I have changed the language but it's only partially resolved not fully.

The buttons on the editor as you can see seem ok, but when I try to change a link for some reason this happens:

https://i.imgur.com/nuKr3Kp.png 

Keep us all posted to know when this issue gets fixed, thank you.

[BernadetteA]

Thanks for the screenshot @BGDPT & @Lello

We have been seeing a lot of similar comments on our social pages, and have notified the engineers working on the bug. I still don't have an ETA, but will be back to share any update I come across for all of you affected by this. ❤️

[NicolaGiu]

Ciao Community, today I have serious problems with my account and cannot manage and modify my websites created with Weebly.
I wrote to assistance yesterday but I have not received any answers.
How are you doing?

[BernadetteA]

Hi @NicolaGiu 👋

I moved your post to this thread so that you can view the work around I pinned at the top of the page. This is a known issue, and the engineers are working on a resolution. 😊

You can fix the broken code from your end by changing your site language to English, then back to your preferred language. 

Please let us know if that does not fix the editor for you. Thanks! 

[JohnByrne]

The buttons - every clickable place - in my Weebly Builder Site, have their 'titles' missing and instead the code behind it shows. It looks lik a final layer is missing. This happens in multiple accounts I have. 

Is this a problem I myself can adress (and how?) or is this for Weebly to repair?

Thnx for any respons,

John

[JohnByrne]

I checked in with support, and this issue has been filed as a bug with the engineering team. One fix you can try is to change the account language (from the bottom right corner of main dashboard) and then change the language back to the language you had it set to. 

I foound this post/answer by Bernadetta. it did the trick: change langiage and back:

"I will preface that some accounts may still see an issue with the actual editor buttons, but the team is working on resolving this. 

If you get a chance to try the work-around, please comment back here to let us know if it worked, or if you still have an issue within the editor. We want to make sure the engineers have a clear idea of how many users are affected."

[Lello]

I have the same problem!

[Lello]

PARTIALLY SOLVED changing the account language (from the bottom right corner of main dashboard), but only on menu buttons.
But this is still problem, with the editor buttons: https://ibb.co/Cnx9DjV

[cepgallery]

I have the same problem!

[cepgallery]

I changed the language in the settings, it was fixed

[BernadetteA]

Hi @JohnByrne 

I moved your post (and replies) to a single thread here. I have pinned an answer at the top of the page explaining that this is a known bug that the engineers are working on. As others have stated in their reply to you, you can change the account language to English (or another language) then back to your previous language setting to resolve the issue for now. 

Super sorry again (to everyone affected) that this happened!

It has been nice seeing so many Weebly users active on the Square Seller Community, though! 😊

[Dino77]

Foto 

 

 no work

[BernadetteA]

Welcome, @Dino77

I moved your post to this thread so you can view my pinned post at the top of the page. This issue is a known bug with the Weebly engineers, and they are working on a resolution.

You can fix the issue for now by changing your account language using the dropdown in the bottom right corner of the main dashboard. Please switch to another language, then when the page reloads you can switch back to your previous language setting. 

[Lello]

I'm sorry but the problem with the language change is only partially solved.
I usually have the interface in Italian. If I change my account language and switch in English the problem is solved.
But when I return to the Italian interface, the menu buttons remain correct, but ONLY menu buttons are correct, NOT the editor buttons, who come back to have the problem: https://ibb.co/Cnx9DjV

[Arejilesen]

Thank you! Changing the language did the trick (Tip: it's not done in the editor but on the main page - that wasn't clear for me). Btw, nice to see that people still use weebly. If you guys like you can check out my website made in weebly: www.arejilesen.com

[Lello]

and so, it seems, I'll have to resign myself to using Weebly in English.
If I try to return the interface to my language (Italian), the "javascript" problem with the editor functions returns unchanged.
I can do it, but it's annoying, considering it's still a service I pay for ...

[BernadetteA]

Hi @Lello I'm sorry to hear the work around did not completely work for you. From what I have heard from others, the only way to view the editor in a non-broken status is to use English for now until the team can fully resolve the bug for all languages. 

I'll try to see if I can get a new update from the team on the progress of the bug, but I cannot guarantee I'll be able to get an ETA. 

[Björn]

Same problem here, since weeks - as so often: no help or response from the support and the weebly-staff:/

It's a shame that weebly / square let the community solve everything - instead of providing professional support via (personal) mail

[BernadetteA]

I'm really sorry you are still having a hard time with this, @Björn ☹️

The engineers are working on a resolution for this still, and I will update this thread as soon as I hear of any progress that's been made. 

[Björn]

It is fixed/works again.

Thanks for solving so quickly and for the help @BernadetteA 

[BernadetteA]

Yay!!! So glad to hear, and thank you so much for confirming, @Björn ❤️

If anyone else is still seeing broken code, please tag me here to let me know. 🙏🏼