Solved: Re: JavaScript is not working

lobri · ‎10-11-2022

Hi guys,

Earlier today I disabled JavaScript functions in the browser I'm using (Opera GX) for necessity. Ok, I did what I need and after that I turned it on again.

The problem is now my Weebly is code broken (see img bellow).

I opened the platform in another browser and the issue is happening there too. To be honest I cannot understand why since I already changed JavaScript config to normal condition.

It would be great if someone could help me on this situation.

Thank you in advance,

BernadetteA · ‎10-12-2022

Thanks for reporting this, @lobri

I checked in with support, and this issue has been filed as a bug with the engineering team. One fix you can try is to change the account language (from the bottom right corner of main dashboard) and then change the language back to the language you had it set to.

I will preface that some accounts may still see an issue with the actual editor buttons, but the team is working on resolving this.

If you get a chance to try the work-around, please comment back here to let us know if it worked, or if you still have an issue within the editor. We want to make sure the engineers have a clear idea of how many users are affected.

Thanks all! We appreciate your continued patience with this.

P.S. Welcome to the Seller Community 🎉

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greengoodbye · ‎10-12-2022

This is an issue with all of my Weebly sites in Firefox, Chrome, and Safari. Saw it this morning. Please fix this quickly, Weebly. Many dialogue boxes are literally impossible to use with this bug around.

@lobri wrote:
Hi guys,

Earlier today I disabled JavaScript functions in the browser I'm using (Opera GX) for necessity. Ok, I did what I need and after that I turned it on again.

The problem is now my Weebly is code broken (see img bellow).

I opened the platform in another browser and the issue is happening there too. To be honest I cannot understand why since I already changed JavaScript config to normal condition.

It would be great if someone could help me on this situation.

Thank you in advance,

einzelstueck1 · ‎10-12-2022

On all of my Weebly sites too! As well as on all of my sites on my designer platform. Please fix this as soon as possible! 😱

Nico1531 · ‎10-12-2022

I am having the same problem and i have no idea of how to fix it.. I have looked everywhere for an answer but i found nothing.. I hope it'll get fixed soon!

cepgallery · ‎10-13-2022

I'm facing java script problem in editor in galleries

BernadetteA · ‎10-13-2022

I'm moving your post over to this thread where other community members have mentioned a similar issue. Our team is working on a fix, but please check my pinned answer for a work around that should resolve the issue for you.

BernadetteA · ‎10-12-2022

Thanks for reporting this, @lobri

I checked in with support, and this issue has been filed as a bug with the engineering team. One fix you can try is to change the account language (from the bottom right corner of main dashboard) and then change the language back to the language you had it set to.

I will preface that some accounts may still see an issue with the actual editor buttons, but the team is working on resolving this.

If you get a chance to try the work-around, please comment back here to let us know if it worked, or if you still have an issue within the editor. We want to make sure the engineers have a clear idea of how many users are affected.

Thanks all! We appreciate your continued patience with this.

P.S. Welcome to the Seller Community 🎉

lobri · ‎10-12-2022

Hi @BernadetteA,

I wasn't putting faith in it but I changed the language as you mentioned and the bug has gone.

Thank you so much 🙂

For the others @Nico1531 @einzelstueck1 @greengoodbye, please follow Bernadette's tip. It worked for me.

I think this topic can be closed

Thanks once again

BernadetteA · ‎10-12-2022

I'm so glad to hear, @lobri 😊

Thanks for testing it out and confirming. Please do let me know if you see that pop up again so I can alert the team. ❤️

Lello · ‎10-13-2022

"We appreciate your continued patience with this", but we would like to see the problem solved and be able to get back to work 😉

Lello - WWF Lecco

greengoodbye · ‎10-12-2022

The language toggling fix worked for me, too. Now I just have to do this for every single Weebly site I run. But it's a fix, thanks 🙂

fanfulon · ‎10-13-2022

Hi, changed the language and all returned to normal. Thank you.

Lello · ‎10-13-2022

PARTIALLY SOLVED changing the account language (from the bottom right corner of main dashboard), but only on menu buttons.
But this is still problem, with the editor buttons: https://ibb.co/Cnx9DjV

Lello - WWF Lecco

cepgallery · ‎10-13-2022

I changed the language in the settings, it was fixed

Lello · ‎10-13-2022

in my opinion it seem fixed, but only on buttons menu, not with the editor buttons: https://ibb.co/Cnx9DjV

UPDATED: setting English language the problem is solved. if I set my language (Italian) the problem with the editor buttons in not solved

Lello - WWF Lecco

BGDPT · ‎10-12-2022

Hi,

I would like to know what is happening with the Editor, since everything is appearing to be bugged for some reason, don't know why don't know how. Please someone explain what is happening right now, and what is the solution to this problem.

https://i.imgur.com/TmB6tX3.png

Nico1531 · ‎10-12-2022

I am having the same problem. I've been looking for an answer on how to fix it but i can't find anything about it..

cepgallery · ‎10-13-2022

i have the same problem

cepgallery · ‎10-13-2022

I changed the language in the settings, it was fixed

BernadetteA · ‎10-13-2022

Glad to hear, @cepgallery 😊

BernadetteA · ‎10-13-2022

Hi @BGDPT

I moved your post over to this thread where we are discussing this issue. The engineers are working on correcting the bug, and in the meantime, you can change your account language (from the main dashboard) then switch back to your preferred language to resolve.

Please let us know if you are still seeing an issue after trying the work around. Thanks!