Logging in Problems

[NanM]

안녕하세요

Greetings,

We are pro account, we are using Apple Mac and we have trouble logging in to our account/site editor. We keep getting the "wrong password" message. Sometimes it will work for a while if I reset the password, or if I keep trying different browsers (Safari, Firefox, etc.) with clearing cache, cookies, all the data of course; and at the end it will work with just Chrome (Version 67.0.3396.87 (Official Build) (64-bit)) but still with 'reset the password' method.

Please, anyone can help us here, ASAP.

Our account:

Maetyu Nang 

✉ mavapersero@aol.com

✐ www.sinmi.org

Thank You.—

[Adam7]

I just replied to your other post, @NanM - are you saying that you need to keep resetting your password in order to log in?

[NanM]

@Adam, 

yes. Now the behaviour got even worse (and suspicious). the ‘password resetting’ method only work with Chrome (Version 67.0.3396.87 (Official Build) (64-bit)). I cannot logging in with Safari (Version 9.1.3 (9537.86.7.8)) and Firefox (Quantum 63.0.3 (64-bit)) anymore.

FYI. All apps like iCloud, .me, linkedin, behance, social media, etc. work fine.

Waiting for your reply,

Thank You.—

[Adam7]

When you click on "login", do you see /login or /#login in the URL? If you see /#login, can you change that to /login, hit enter, and then see if the most recent password you set works?

[NanM]

@Adam,

Nope. it get stuck ⤓ ( _ _')

[Adam7]

Ok, can you change the URL to /#login and try that?

[AEN230307]

I am having the same issue I cant log in i have content that needs to be updated please let me kmow how to log in My original Webbly was constructed March of 2012