Looking for Chat or Email Support?

[Erin6]

Hey, there!

Perhaps you stumbled into our Community, but you aren't quite sure how to get to the Support Center. No worries! We're here to help!

Email and Chat Support are still available! You can find them here: help.weebly.com

Feel free to explore the Community before you go! We're eager to answer questions and give feedback.

Thanks, and enjoy your day!

Erin

Weebly Community Manager

[Brodie]

@juantp, you sent your ticket in two hours before start of business. Tickets can take 24-48 hours, at least, for our team to respond to. But I found yours and expeditied it just minutes after we opened, respond to my email with any further questions you may have.

[yemcilwain1]

how much does this weebly service cost?

[yemcilwain1]

How nuch is this going to cost me?

[Queso]

Hello yemcilwain1! There are a variety of options available, ranging from free subdomains and hosting, to heavy-duty business plans. If you'd like to check out the costs of our paid plans, you'll want to check that out here.

[Brodie]

@yemcilwain1, it depends on what plan you're on. Take a look at http://weebly.com/pricing

[DertRick]

Hello,

I made two requests for help by mail.
Both of them were notified resolved without giving me any answers. This is not cool.

Since I speak with the weebly technician, the problem is still not solved.

Could you please take a look at this request? Any additional help would be greatly appreciated

The number is 5117524

Thank you very much

[Erin6]

Sorry about that! It looks like the support agent you were working with has replied to you today. Please check your email.

Thanks,

Erin

Weebly Community Manager

[DertRick]

Thank you Erin, the problem is almost solved

[Erin6]

Great!

[MacVay44]

I am having trouble activating my BUY NOW button to link to my PayPal check out.

[Erin6]

@MEK - 

Sorry to hear that! Are you using the app from PayPal? Where are you getting stuck in the activation process?

Thanks,

Erin

[ElPatecte]

I still cannot find your Email support so will make my request here.

Can you include in your fonts "Peinaud"?  You can download it here for free:

https://www.wfonts.com/font/peinaud

Thank you in advance.

[Adam7]

Thanks for the suggestion, @ElPatecte. If there's something you'd like us to add or change you could post that to our Vote on Features board; that will get it the most visibility with our Product team.

[phaseII]

I can't seem to log in even though I really think I'm using the correct email address and password. When I try to chat, it takes me to the login page, which obviously is no help. 

Can you help?

[phaseII]

never mind. i've figured it out.

[Adam7]

Thanks for updating us, @phaseII.

[StreetwulfBSW]

Sir please help me from today morning iam not able to login, it is redirecting to me login page again and again. It's emergency iam long customer using weebly sites. This is my site http://interstellarinnov.weebly.com
cfdcdfcdf@gmail.com

My work is stuck please help asap thank you

[Adam7]

I just replied to your other post, @StreetwulfBSW.

[snowfid]

You have excellent support.
I asked a question.
They answered me:

"Jennifer HToday at 00:47

Hi there,
I am having trouble understanding the exact nature of the problem. Can you describe the issue in a little more detail for me? That would be a big help in getting this figured out and resolved."

I'm trying to describe the problem in more detail, but ....

This request is closed for comments.

Status SOLVED

Do you think this is normal?

[Bernadette3]

It sounds like she may have accidentally pushed the wrong "send" button. The system we use allows a ticket to be sent as "pending" or "solved" and they are right next to each other in the drop down. By default almost all the reps will always reply back to a ticket with the "pending" status. Even if it is "solved" you can still reply and it will go straight to her inbox! In fact, you can reply to a "solved" ticket that's 2 years old and it will show up in their open queue.

Maybe we can help you out, though?

[snowfid]

"Even if it is "solved" you can still reply and it will go straight to her inbox!"
I did it right away.
But I still have not received an answer.
I pay the tariff, ..... to ignore me)
It is amazing.