ronnip
07-01-2020
09:53 AM
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Insights are not working for me
Hi; I tried today to look at my 'insights'. It gives some info but a couple of the things like abandoned cart, it tells me I need to upgrade to get that info. I am already on the highest plan. I'm not sure if I'm doing something wrong? Or is there a glitch?
Thanks for any help.
Rhonda L Porzadek
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Bernadette3
07-02-2020
11:29 AM
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Hi @Ronni14 We have a bug that is prompting some users to upgrade when clicking Abandoned Carts under the Insights tab. You actually do have access to the feature, but it is under the Settings tab.
ronnip
07-09-2020
10:47 AM
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Thank you Bernadette - I see some info there. Thanks for responding.
Rhonda L Porzadek