How do I obtain a refund?

[RyanSmith85]

Hello. I was wondering if I could return my purchase of the Personal Plan per the 30-day return policy. I thought I would be getting more than the services I received. Thank you.

[Adam7]

Not a problem, @RyanSmith85. I've canceled and refunded your site upgrade for you.

[RyanSmith85]

Okay, thank you for your help. I appreciate the quick work!

[RyanSmith85]

I'm sorry, but I needed one more thing. How long before I can expect the funds to return to my account? I would expect a week, I just don't want to bother anyone if it's to take longer. Thank you so much for your help.

[Adam7]

These were voids rather than refunds, so you'll see pending charges on your account for a week or so and then those charges will disappear from your account without settling. It takes a little longer than refunds, usually, although I have seen it happen within a few business days.