Tried to purchase a Weebly pro plan with the 2-year paying option but keep getting an error message

[Miframu]

Tried to purchase a Weebly pro plan (with the 2-year paying option) for a client but keep getting an error message, please help!

[Lou8 · Accepted solution]

Hi @Miframu , thanks for posting on the Community.

I suggest trying the following troubleshooting steps first:

• Make sure your browser is up to date.
• Clear the cache on your browser. Access the Help menu of your browser to locate step-by-step instructions.
• Switch to a supported browser, such as Google Chrome or Safari.

If you're still unable to complete the payment afterwards, you'll have to contact Weebly support team directly so they can look into it for you.