The title of this thread has been edited by a Square Moderator from the original: I am struggling to get into my website, not taking my password. Weebly asked me a few questions, now
They asked me these questions , I replied, and now not getting back to me.
Hi Bernice,
Thank you so much for contacting Square! My name is Ana from Square Ecom Customer Success.
If you’ve forgotten your login information or no longer have access to the email address currently associated with your account, provide us with as much of the following information as possible so we may verify account ownership.
Approximate date you originally set up the account:
Approximate time you last accessed the account:
City, state or province, and country from where you last accessed the account:
The site name and site address for all websites you’ve created under this account:
The name and last 4 digits of the card (or PayPal email) on file used to purchase any services in the account:
The IP address of the device you normally use to log in to your account (to find your device’s IP address, go to www.whatsmyip.org and include the series of numbers shown at the top of the page):
Any other email addresses that could possibly be associated with this account:
Any phone numbers that could possibly be associated with this account:
With this information, we can verify ownership of the account and reset the account password if necessary.
You can let me know of any other requests. I'll be happy to assist you.
I'll keep an eye on your response! Have a good one.
Warmly,
Ana
Square Online & Weebly Customer Success
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