Website not secure

[YeahPierogi18]

Hello, our site www.yeahpierogi.com is coming up as unsecure.  I looked in settings dashboard to enable SSL certificate but it's not coming up. We upgraded to the performance website package awhile ago which says the SSL certificate should be included.  I think this happened when I added a link from google forms a while ago but have deleted it from our site a few weeks ago thinking that would help but it didn't and I'm stumped.  Can someone please help me?  Thank you in advance   

[Adam7 · Accepted solution]

It looks like there was DNS record that was missing from your domain. I've added that for you though it will take a few hours for that to propagate. Can you wait a little bit, then go to Website > General Settings and un-publish your site, then publish your site again? That will trigger our system to try issuing an SSL certificate again.

[Bernadette3]

Hi @yeahpierogi18 Do we have permission to re-publish the site? 

[YeahPierogi18]

Sure! Are you able to help me with the certification? 🙏🏼

[Adam7 · Accepted solution]

It looks like there was DNS record that was missing from your domain. I've added that for you though it will take a few hours for that to propagate. Can you wait a little bit, then go to Website > General Settings and un-publish your site, then publish your site again? That will trigger our system to try issuing an SSL certificate again.

[YeahPierogi18 · Accepted solution]

Thank you Adam, appreciate your help.  I didn't have to follow the steps as you indicated, the SSL certificate is showing as secure. Thank you again!  

[Adam7]

Not a problem! Glad it's working for you.

[MK10]

Can you help me to get my website secure?

[Adam7]

Thanks for your post, @MK10. It looks like you need to update the IP address that your website points to, to 199.34.228.68. When I try to enable SSL for you I see a popup indicating you need to update the IP address used in your DNS records.

[gbsa850]

I'm having the same issue, I used the ip addresses that were generated when I choose to point my domain. That worked but now my site is coming up as unsecured. I have the performance package. www.gretascollectibles.com. Thank you

[Adam7]

Sometimes it can take a little bit longer to generate an SSL certificate, but it looks like that has completed and your site is showing as secure for me.

[tbbalfe]

Hi, same issue at newly published JRWAS.com - shows "unsecure"

Additionally, edits to the Header "JRW AGTECH SOLUTIONS" fail to update on the published page (www.jrwas.weebly.com) as do other edits. 

Thanks for any help with these issues.

Tim

[Bernadette3]

Hey Tim 👋

It looks like your site is loading securely, but please let us know if you still have an issue from your end. Thanks!

[johnemiami]

Hello Adam,

Also my website www.frigoinca.com is having the same problem is coming up as unsecure.  I looked in settings dashboard to enable SSL certificate but it's not coming up.  Can you please help me?  Thanks

John

[Adam7]

Welcome, @johnemiami! Thanks for joining the Community.

I checked your site and it's showing as secure for me. Are you still having trouble?

[dtaimuty]

Can you please assist me with my websites?  Both are stating not secure but the 
SSL is enabled.  www.lovinlifedeepcreek.com and www.elajenta.com