Please help me apply for a refund

[kole]

Please help me apply for a refund

10/18/20

Weebly Business Site - 1 年

付款

$282.58

5236

[Adam7]

Thanks for your post, @kole. It looks like that service was already refunded for you.

[kole]

Thank you for your help. But my webpage showed error code 404 after successful refund of Business Site$282.58. I paid Weebly Pro Site$18 again on 10/20/20, and the webpage returned to normal. But I already paid on 10/17/20 Weebly Pro Site-$18 for 1 month.
Can you help me deal with the situation? I want to maintain the monthly Weebly Pro Site $18 plan but the webpage should be normal. The extra payment on 10/20/20 is because the webpage cannot be used. It means I paid an extra time.

Order Date: 2020年10月20日 Paid by:
Order Number: 592788015340790707 105
Account ID: 130007642 TAIPEI
Account Name: KOLE

[Adam7]

Ahh, ok. I've refunded the second purchase you made since you were looking to just go back to the Pro service you bought a few days ago.