No reply from Weebly, annoying!

[HKgardening]

Hi Weebly,

I have sent the message to your enquiry box a week ago and I still have not received any reply. I was charged twice for one website, and want to find out what is wrong.  Isn't there somebody at Weebly could help?! It is getting annoying...   Please reply to [removed personal information]  Thanks.

[EuniqueB]

yes, im so frustrated too.

[jinwoo5385]

I send refund request to weebly like 4~5 days ago but didn't receive a single email from weebly!

Is anything wrong with weebly? So annoying that I can not receive a refund back right noW!

[Bernadette3]

I'm really sorry for the frustration, all! Can you please confirm the service and amount you need refunded? Thanks! 

[Maliakei]

In the same boat. Sent messages, emails, tried calling and no response back.
Need a refund of $35 for Weebly Business Site Plan. Paid with cc ending . . . . 7796
Don't want occuring charges automated. Unfortunately, it's not going to work out.

Order date: March 31, 2020
Order number: 661261813935595840
Account ID: 40200267

[Bernadette3]

Thanks for the information, @Maliakei I've refunded the charge for you. Please allow 2-3 business days for the funds to return to your account. 

[Maliakei]

Mahalo nui loa for your kokua

Aloha, Malia K

Maliakei Bags

[Bernadette3]

Noʻu ka hauʻoli! @Maliakei

[J0cean]

My website was suspended even though I was charged with automatic payments.

[Bernadette3]

Hi @J0cean It looks like you have purchased service through one of the apps? Can you please confirm if it was Google or Apple? Do you have a receipt for the most recent payment? 

[J0cean]

I have Answered reply in email and sent receipt have been looking to finally resolve issue.

[Bernadette3]

Hi there. I apologize again for the billing issue. I responded to your other thread, but just wanted to confirm that you were able to resolve this issue?