- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Hi,
My Weebly account is currently suspended until I select a plan, because my free trial has ended. I would love to continue using Weebly under the free plan, but unfortunaly there is not a free plan for me to select on my account. Any help fixing this, would be greatly apprieciated.
Thank you.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Hm..I'm not seeing anything listed. Are you using the desktop/browser version or one of the apps?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
We can help you out! What is the name of the site?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Hm..I'm not seeing anything listed. Are you using the desktop/browser version or one of the apps?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
The website name is www.tinadesigns.weebly.com
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Hi, my website, https://houndartstudio.weebly.com, is not allowing me to choose a free option. Can someone help me out?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Hi @gilmanstudio19 Looks like a rep was able to help you out with this.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
I'm having this issue also. our website is grinningghosts.weebly.com
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Thanks for posting, @GGband. I've removed the trial for you so the site should show as free now.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
HI admin, i face the same problem not allowed me to select the free version. Please help to reset...Big thanks
truair-ac.weebly.com
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
I've removed the trial for you, @Truair, so your site should be a free site now.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
I face the same problem not allowed me to select the free version. http://www.keya-tshirt.com
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
I don't see any site upgrades assigned to your site, @KeyaT. Are you getting prompted to upgrade when you publish?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
I am with free account plan ,but can't go free anymore. This is showing when i publish.
https://gyazo.com/f3d8aa5340f5689b347bb3305af2234a
I recieve email for renew my domain but have only payed plans.
https://gyazo.com/b6911e30061be5e62bb5bcad738939b7
But can't see free plan.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
It looks like you're trying upgrade your site rather than renew your domain. To renew your domain from the expired state that it's in, follow these steps:
Log in to your account and click on your name in the upper right corner. Then, select the Account option from the drop-down. Next, click on "My Services" and you'll see your domain name with a link to renew/extend it.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
The result is eternal loading.Do i have to pay for this extended?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Hi @KeyaT Can you please refresh your screen and try again? Thanks!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Hmm... Can you try switching to another browser temporarily? Chrome or FireFox would both be ok choices.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
default browser is chrome ,i try with edge and firefox too.No ad blockers...If this will help i have these messages:
https://gyazo.com/604d809931973f0f0f6cccb5493df9f7
And when i click "...to update your billing info" show this:
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report