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I have reached the 6 user account limit, how can I add more emails with my domain name?

We are adding people to our company that need an e-mail address, but when I do I get an error that I have reached the "6 user account limit for the organization".  How can I add more emails with my company domain name?

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How are you trying to purchase more users - via the dashboard or by logging into admin console?  Also, we're seeing a user which has never been logged in to as yet, so that's sitting there paid and waiting to use.

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