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the chip is not recognizing the cc and I have to enter it manually.

 after after entering the sale I swipe the card but the reader doesn't recognize it. I then have to and enter the number manually. Taking too much time am I missing a step?

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Square Champion

Does Square recognize that there's a reader plugged in? A message should appear on your screen when plugging in the magstripe reader, and a message would be on the top of the screen with the contactless reader connected. You can also check if a reader is connected by going to the Card Readers section of Settings. If no reader appears here, you'll need to troubleshoot for your reader. Which one do you have?

Magstripe reader

Plug in chip reader

Contactless and chip reader

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