"Verify Identity" links to a blank page

[TXSong]

I have successfully created an account but cannot activate it to accept payments. When I click on "verify identity", a blank page with the square logo on top is loaded. No error messages, no text of any kind, just white space. I have disabled every conceivable popup  and ad blocking and tracking settings in the browser. What step have I overlooked?  

[TXSong]

OK- Got it to work by changing browsers.  I'm all verified and activated now.