x

declined due to an unidentified processing or server error

Why is my card declined due to an unidentified processing or server error. What does that even mean? How do I fix it? Please help, I cannot accept new jobs until this is cleared up and I can access my funds.

1,815 Views
Message 1 of 6
Report
5 REPLIES 5
Square Community Moderator

Welcome to the Community, @ Static2378 - 

 

Just to clarify - are you having issues with your Square Card or this is an error you're seeing with a debit or credit card? 

 

If it's a Square Card, what kind of payments are trying to make? 

 

I will keep an eye out for your reply👀

Kassi
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
1,769 Views
Message 2 of 6
Report

I am having the same issue since last night whilst traveling abroad. I had recently changed my domain name and after paying a couple of bills and having it work excellently for those, I then tried to set up an Akismet AntiSpam Account. It denied the transaction due to this. I also then tried it on Google Pay for a small amount to confirm it was not just the merchant. I had the same issue. So, then I tried to call Square Customer service and receive a message that my number was not recognized and so then tried using my Customer Code and was told it was invalid. Then when I went in to my balance, It seemed there was an under review message. But, I need access to those funds for my family's needs whilst traveling. I cannot get through to a customer support agent to look into this for me. I sent in an email, but this is very time sensitive. Not sure if there is some sort of problem with Square or what it is about. But would be good to talk to someone. I even tried an ATM...didn't work. Really need some help and resolution.

1,588 Views
Message 3 of 6
Report

I'm having the exact issue at Walmart right now what was your resolution maybe you could help me figure out why I can't use my account right now to make purchases on anything or make an ATM withdrawal

1,129 Views
Message 4 of 6
Report

I am having this same issue and as a business this is very frustrating. 

1,453 Views
Message 5 of 6
Report

I am having the same issue since this morning. I can’t reach anyone due to weekend break. Ridiculous!

1,207 Views
Message 6 of 6
Report