Hey @freezedaddymd. Sorry to hear you had problems, but I’m happy they are resolved now. I do not see any incidents with connections on issquareup.com for that time period, so I’m suspicious that this was indeed a Square issue. For the records, just because our phones appear to have ample cell coverage does NOT mean that the cell data stream was working. Verizon could have been working fine for cell phone calls but not for data service. Of course, no one can confirm that now, but since you are the only Square seller to complain about this, it does point more to your device or data service than it does to Square.
Of course, you are free to switch card processors. Just be aware that all of them have occasional issues and none of them are 100% perfect. If you switch every time, you will soon run out of possibilities. This is exactly why I have a backup processor, though. I have Stripe full configured to switch over to so that at least I can run cards IF Square is indeed down for card processing. Of course, in this case, if what I suspect is true that would hot have worked either since I’m betting the problem was in your ISP and not Square. But since you didn’t say whether or not you tried to use your web browser or other internet app, there’s no way to know for sure.
