admin credentials

[itsaparty]

I am trying to use my square reader but its about 5 years old and I can't get it to work.  When I login it says "Admin Credentials Required". I'm the only one who has ever used this so I can't figure out how to change/update/bypass this message.

[Chad]

Hello @itsparty! It sounds like you might be using an old version of the Square Point of Sale app. I would make sure that you are using the most up to date version of the app on a supported device as well a supported operating system. 

Also the reader your using is pretty dated. I would recommend upgrading to our new Magstripe Reader! It's free and you can order it directly from your Square Dashboard. Once you're logged on head to the Account & Settings tab on the left side of your screen. Then you will see a sub section labeled card reader! 

If the problem persists please let me know!