Why can I accept a cash sale when the cash drawer is closed?

[chaiden66]

I am able to make a cash sale in Checkout with the drawer closed, why is this?

[isabelle]

Hey @chaiden66!

Thanks for posting in our Seller Community. We do give the cash sale option to sellers who do not have a cash drawer connected. Is this the functionality you're referring to? 

Let me know so I can look into this for you. 

[chaiden66]

Hi @isabelle , 

Yes, I guess that would be the scenario to allow a cash transaction without a drawer.  However in our case, we do have a drawer.  It would be great to have the option to not allow a cash sale if the drawer is closed.  This is a big loophole for using the system with a drawer.

Thanks,

Cody

[isabelle]

Hey @chaiden66. 

Thanks for your reply. 

I can see how that would be beneficial. Right now, the ability to turn off cash sales while a cash drawer is closed, is currently a feature request. Keep an eye out on the Seller Community for feature request updates.

Thanks again for surfacing this question, and happy holidays!