Solved: Re: Who represents me (the seller) during the disp... - Page 5

TaeUtBarber · ‎04-25-2016

Who fights for us when customers dispute the invoice & did not hold up on his/her end?!

Spenser · ‎05-02-2016

Great question! We have an entire team dedicated to working with, and guiding our sellers through the dispute process. We're committed to challenging any payment disputes you receive from a customer (as long as you want us to). For a more thorough explanation about the dispute process, please check out this article: Resolving Payment Disputes.

You can view best practices in the video below.

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Rondellrogers7 · ‎07-16-2023

After reading all of this I’m not using square anymore! There are better options out there people!

4sidesteal · ‎07-16-2023

What are those better options?!, because yet again. Despite using a chip reader or tap I have been disputed twice by drunk punkards who don’t remember or who don’t care and I am loosing them both. A little under $200.

so please tell me, I do not want square to make money off me and then allow people to steal from me. Is there some sort of lawsuit?

Who represents me (the seller) during the dispute process?